What We Do:
We provide care management (also known as case management) for people of all ages with chronic diseases and/or disabilities and specialize in helping aging individuals. Care management is a collaborative approach to assessing, providing, coordinating and monitoring health care services. When you come to OU Care Management, a case manager will work with you, your family, physicians and other health care providers to ensure that you receive all the necessary services to promote health and maximize your well-being while helping you to remain independent.
Our Case Managers become your “Professional Relative” who can help relieve the stress caused by being a care-giver. Along with specializing in disability and geriatric care management, our Case Managers help individuals with chronic diseases and become an advocate for individual’s families living at a distance to care for loved ones or need additional professional assistance.
What Case Managers Do?
A case manager:
- Serves as an advocate and care coordinator for all your health care needs
- Helps you and your family navigate the complicated health-care environment
- Deciphers the often-complex medical language and to help you understand all of the facets of your illness.
- Helps you understand and cope with medical insurance and emotional issues related to caring for your loved one.
- Helps remove the burden of caring for an aging or disabled loved one.
- Provides objective and professional health care management
What You Can Expect from a Case Manager
When your family partners with OU Care management, we will assist you in creating a clear, individualized plan for coordinating your health care needs. The following list shows some ways our case managers can help.
- Evaluate your loved one’s ability to remain safe and independent in the residence
- Obtain proper medical care and secure necessary medical supplies and equipment
- Find home care nursing services
- Find assistance with homemaking and personal care needs
- Coordinate service delivery and necessary medical follow-up
- Provide information and education about community resources and residential options
- Prevent unnecessary or repetitive medical care (Disease Management)
- Reduce costs of care and duplicate medical services
Who Benefits From Care Management?
- Individuals with increasing health, age, or medical concerns
- Individuals with chronic disease issues
- Families caring for a loved one with increasing health care needs
- Families who want to be pro-active about planning elder care
- Families caring for a disabled loved one
- Families who are geographically separated from their loved one and need a trusted, local resource
In addition to the individuals and their families, the following can also benefit from working directly with our case managers:
- Physicians, nurses, social workers, hospital discharge planners, or other health care providers
- Insurance agencies or legal professionals who need assistance with worker’s comp care management
- Attorneys providing elder law, trust, or estate services, or one who needs a conservator of person
- Bank trust officers with fiduciary responsibility for their customers
- Probate judges who need objective, professional assessments, conservators, or professional care management for a case
- Financial planners and accountants, who need an assessment for future caregiving purposes
- Employee Assistance Programs that work with caregiving employees
- Long-term care insurers
- Community-based organizations